LaunchDarkly does not require personal health information (PHI) to be shared with the platform. Customers subject to HIPAA mandates can enter into a Business Associate Agreement (BAA) with LaunchDarkly.

HEALTHCARE
Transform digital health with modern software delivery
Feature management and experimentation for payers, providers, and healthcare services and technology firms.
LaunchDarkly serves
140+ healthcare customers,
including 4 of the 6 largest
private U.S. health insurers
Keep your health apps healthy at all times
Avoid software outages and recover from bugs in real time—especially during high-traffic events like Open Enrollment.
Avoid outages with progressive rollouts
Gradually deliver changes to subsets of users (canary test) to shrink the blast radius, catch issues early, and protect the user experience.
Disable buggy features instantly
Don’t roll back an entire patch due to one bad feature. Selectively disable buggy code for target users, segments, mobile apps, etc.
Automatically fix configuration errors
Change configurations on the fly to maintain uptime across patient portals, health apps, and clinical systems, minimizing disruptions.
Increase your innovation velocity
Say goodbye to long development cycles and midnight releases. Safely deploy software on demand during normal business hours.
Deploy now, release later
Increase velocity by safely deploying code to production every day. Then, release to users when you’re ready (e.g., at Open Enrollment).
Deliver premium mobile health apps
With safety nets and control, deliver seamless mobile app experiences. Reduce user complaints while improving patient outcomes.
Ensure cross-platform consistency
With one click, securely deliver software updates across all platforms—patient portals, mobile health apps, in-clinic systems, etc.
Take a surgical approach to software delivery
Target digital experiences across web portals and mobile health apps based on any parameter—all while staying HIPAA compliant.
Personalize every digital experience
Tailor user experiences based on location, health plan, device type, or any attribute you choose. And shield PHI in the process.
Safely migrate users off legacy systems
Through targeting, migrate users off legacy systems and onto modern cloud-based apps gradually, with control, and at your own pace.
Experiment and A/B test with ease
Effortlessly test new features, interpret results, and ship winning variants. Improve digital experiences with data-driven insights.
CMS streamlines Open Enrollment for 24 million Americans.
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The CMS team managing the Plan Finder application uses LaunchDarkly to control user experiences on Medicare.gov leading up to and during Open Enrollment, the most highly trafficked period of the year for the agency.
Read case study
HIPAA COMPLIANT
LaunchDarkly supports HIPAA compliance
LaunchDarkly enables healthcare organizations to modernize their release practices and accelerate digital transformation while complying with HIPAA.
DE-RISK AI
Deliver AI apps with care
Control AI/ML models in production to enhance member experiences, optimize claims processing, streamline healthcare service delivery, and more.
Safely and securely innovate with AI
Adopt and fine-tune AI models at runtime, staying agile amid evolving healthcare regulations and market demands.
Mitigate the risk of AI deployments
Recover instantly from model errors and performance issues without impacting users or rolling back an entire release.
Control AI features with targeting
Ship the right models and prompts to the right users and systems at runtime without custom code.
Optum (UnitedHealth Group) improves patient and business outcomes
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